Pricing Policy
We make every effort to offer the highest level of quality at the most competitive price around. If you feel that another store has a better price on a product you purchased or are looking to purchase from Krasne’s, we will make every effort to match the competitor's price. Please note that we will need to confirm that our competitor’s product is in fact the same item(s) as ours.
Return Policy
If you need to return an item(s) please contact us at 402-721-2777 within 3 days of receipt for a return authorization. Merchandise is returnable for re-selection, store credit or refund. Returns may be charged a re-stock fee and/or pick up fee, assuming the product is in perfect condition. We do not accept unauthorized returns. Credit card refunds will be processed immediately after we receive the merchandise in perfect condition.
All approved refunds paid for by personal check or cash will be issued a check from Abe Krasne Home Furnishings, Inc. and mailed to you after your check has cleared the bank. Please allow up to 14 days to process.
Purchases of the following items are non-returnable once the product leaves our store: mattresses, mattress pads, pillows, ready-to-assemble furniture, special order merchandise, window treatments, shipping/delivery/labor charges and items from our flooring department, Discount Den and Bargain Basement.
Damaged Products: All merchandise will be delivered from our showroom/warehouse, not the manufacturer. This allows our experts to carefully inspect the product before delivery to your home. However, before signing your delivery receipt, please take time to inspect the furniture for flaws, defects, scratches, ect. Your signature is an acknowledgement that the delivery is satisfactory. In the rare event that your merchandise arrives damaged, please make a notation on the delivery receipt and contact us immediately at 402-721-2777.
Delivery Policy
Our delivery means “white glove” service! Kick back and relax while our delivery specialists do the work. If you need existing items moved or removed to make way for your new furniture just let us know and we will take care of it for a modest fee.
Financing
Where do I send my financing payments? All our financing is through Bread Financing*. You should receive a statement in the mail from them the month following your purchase. Please note that this statement will come in a rather plain looking envelope. If you haven’t received a statement, feel free to contact Sharon Krasne at 402-721-2777.
*Restrictions apply. See store for details.
I just got a statement in the mail from your store, what does this mean, whom can I contact? This means that our records indicate that you have a balance that was not paid prior to delivery and is past due. If you feel you have received this notice in error or you have any questions please contact Sharon Krasne at 402-721-2777
Do you have layaway plans available? We do not offer layaway plans, but we do regularly offer a variety of financing options*. For information on regular financing options and special financing offers please contact us at 402-721-2777
*Restrictions apply. See store for details.
Warranty Policy
Warranty duration and terms of coverage vary from manufacturer to manufacturer. This is why we encourage our customers to invest in one of our extended/supplemental protection plans. If your warranty is a concern for you please ask your sales professional for the manufacturer warranty terms.